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American Family | Homeowners Insurance
4.0
Protect your home and peace of mind with reliable coverage for life’s unexpected events.
Consistently low NAIC complaint index, reflecting high customer satisfaction
Cons
Financial strength rating is solid, though lower than certain competitors
Availability limited to select states
Some coverage options may not be offered in every state
Discounts
Loyalty discount: Customers who have held an American Family policy for at least one year may qualify for a reduction in their home insurance premium.
Generational discount: Policyholders aged 18 to 30 whose parents maintain a home or auto policy with American Family might be eligible for this discount.
Renovated home discount: You may qualify for this discount if you have fully replaced your home's plumbing, electrical, and heating systems within the past 15 years.
Insurance payment discount: Your policy could qualify for a discount if you enroll in auto-pay, opt for paperless billing, or pay the full premium up front; this discount typically does not apply if your home policy is paid through an escrow account.
Details
Customer service: 1-800-692-6326
Website: amfam.com
Mailing address: 6000 American Parkway, Madison, WI 53783